Generic Execute Request at Invoice Failing

about 1 year ago by Korey Dickens

Good morning everyone,

Over the past week, we have had repeated failure of a process that has been in place for more than a year. The failure occurs when invoking the ProcessOrderAdjustment operation on the Executes an Invoice operation endpoint (api/Invoice/_execute). I asked the ASI helpdesk team to look into the error and this is what was sent in reply,

UnknownEntityTypeFault: table: Orders Not defined.

The tech support person that I was working with stated, "I have never really seen that error before however, there have been similar errors reported during duplicate merging, usually for different tables though."

This operation is essential to our financial processes.

Any assistance in better understanding the error and repairing the broken operation is very much appreciated.

Thanks,
Korey

about 1 year ago by Courtney WeathertonAdmin

Hi Korey,

I'm seeing the same error. Unfortunately it looks like this was a new defect introduced by the latest security hotfix. Could you ask tech support to submit the defect? What is the number of your ZenDesk ticket?

Thanks,
Courtney

about 1 year ago by Korey Dickens

Hi Courtney,

Yes, I will ask tech support to submit the defect. This is the ZenDesk ticket number, 275655. We need this fixed ASAP as this is severely impacting our business processes.

Thanks,
Korey

about 1 year ago by Courtney WeathertonAdmin

Hi Korey,

Understood. All defects caused by the security hotfix are being addressed ASAP. Thanks for reporting this one.

Courtney

﻿