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Create a Credit Invoice Associated with a Product

Hello everyone,

In desktop iMIS, accounting users had the ability to create a product order and add a product as order line and assign a negative dollar amount to that item. If this were the only item within the order, which was permitted, and the order processed and invoice generated, a credit invoice was created that was linked to that product code and its respective GL account and GL Org Code. This was utilized constantly by our accounting department due to the nature of our business.

Unfortunately, the business rules in iMIS cloud do not permit this type of entry in the iMIS interface. When adding a new product to the cart, users who enter a negative value are prompted that the value must be between $0 and $1,000,000. I have questioned ASI about the cap at $1,000,000 as that seems somewhat arbitrary and we often bill for products in excess of $1,000,000.

I have attempted to do this through the Combo Order API endpoint. Unfortunately, if I construct an order with a product with a negative amount, I get the error "Business rule violation. There cannot be a negative balance." I also attempted to create a zero-dollar invoice and then over apply a payment. Unfortunately, the invoice created is not affected and a PrePay is created in addition to the zero-dollar invoice. This too does not meet our needs.

Does anyone have any ideas about how to accomplish this? This seems like functionality that should be in the system.

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